Procedures & Policies during COVID-19

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Thank you all for your patience during these extraordinary times. Asrai Garden is open 5 days a week at both locations, and is offering local delivery Thursday-Sunday and curbside pickup each day we're open. 

As the health of our staff and customers is of the utmost importance to us, masks are required for all while in our shop. Hand sanitizer will be available to all staff and customers. 

Please familiarize yourself with our policies to ensure safe transactions for all. If you have any questions about any of our procedures, please email [email protected] and we will respond shortly! 

If you would like to make a private in-store shopping appointment, please fill out this form

 

Curbside Pickup at both locations available during open hours!

We bring your orders from our fulfillment center to our shops on Thursdays & Saturdays.

Please note—we are only accepting pickups for previously paid online orders with In Store Pickup selected. Your order will be ready for pickup on the Thursday or Saturday after you purchase, as all our products are not housed in one location.

  • Select In Store Pickup option at checkout. It’s always free! 
  • In the checkout notes, indicate the preferred day you’d like to swing by. Please note that we are not able to accept requests for same-day pickups.  
  • We will confirm when your order is ready for pickup via email. Please note that your order is not confirmed until you receive this confirmation email from us.  We are unable to honor requests outside of our normal business hours.
  • Please have a photo ID ready when picking up an order

 

Local Delivery Days Expanded as of June 1!

Thursday–Sunday

11–5pm  

  • This map details the local delivery zone we service. 
  • Select the Local Delivery option at checkout to apply the $15 flat fee.
  • If you would like to request a specific day for your delivery, please note that at checkout. Deliveries will occur between 11am & 5pm. Your specific delivery time will depend where your address falls on our route, as we have only one driver with stops all across the city. Please note that we are not able to accept requests for specific delivery times or same-day deliveries. 
  • You will receive an email to confirm your delivery day once your order has been processed. Please respond to this email, as we cannot send out any orders without your confirmation.
  • If you are sending your order to someone else, we will need their contact information to coordinate delivery. Please provide their number in the notes at checkout.
  • Delivery drivers will be wearing a mask for your safety.